Customer Service & Fit Guarentee
What’s your shipping & delivery timeframe?
Free shipping for order over $100 via AusPost.
Ships in 24hrs.
30-day no stress returns. See T&Cs for full details.
What if they don’t work out or don’t fit right?
We have an easy return and exchange policy. 30-day zero risk — you can send them back if they aren’t the perfect fit or you change your mind.
Check T&Cs for details info.
Are the goggles and lenses protected or covered by warranty?
Our goggles come with a 12 month warranty covering manufacturing defects.
We also have a scratch replacement program to help you out it you damage or scratch a lens.
What is Dust and Mirrors® lens scratch replacement policy
We feel it is corporate greed gone wrong that competitors' replacement lenses sometimes cost as much as a pair of goggles – almost forcing consumers to simply buy another pair.
That's why we offer a Lens Replacement Program with a 20% discount off our already fair-priced lens for all customers. Scratch it, crash it or drive over it, we look after our customers. Just contact us and we will keep you seeing clearly!
Do your MTB goggles have any certification or standards?
Our goggles are CE certified.
Vision & All Things Lenses
What lenses come with the goggles?
Two lenses included: TerraChrome© Clear & Smoke. You can also purchase some of our other lenses for other light conditions.
What is Dust and Mirrors® lens scratch replacement policy
We feel it is corporate greed gone wrong that competitors' replacement lenses sometimes cost as much as a pair of goggles – almost forcing consumers to simply buy another pair.
That's why we offer Scratch Replacement Program with a discount off our already fair-priced lens for all customers. Scratch it, crash it or drive over it, we look after our customers. Just contact us and we will keep you seeing clearly!
What lenses should I use in different riding conditions?
TerraChrome© Mirror – Medium to Bright Conditions. Cuts glare and dust haze while keeping sharp detail between changing high and low light environments on the trail.
TerraChrome© Clear – No tint or colours. Fully transparent, for clear and true to trail vision.
TerraChrome© Rose – Low light conditions. Lifts detail in flat light and forest or canopy shade.
TerraChrome© Amber- Low to medium light conditions. Adds contrast so loose dirt, rocks and edges don’t wash out.
TerraChrome© Grey – Bright and Sunny. Reduces glare and stress on the eye. Balances light.
How do you change your goggle lenses
We have a proprietary latching clip and anchor system which means a lens can be swapped in under 3 seconds, hassle free.
Check out our Product Care Page for lens tips.
Do Dust and Mirrors® suit over the glasses (OTG)
Over-the-glasses (OTG) fit can be tricky to recommend as it depends on the size and shape of your glasses, as well as how they sit on your face.
Many riders successfully use clip-in prescription lens inserts with TheStandard© for a comfortable and secure fit. Some also use contact lenses.
If you’re unsure whether your glasses will work, feel free to contact us and we’ll help you find the best solution.
Do your lenses have UV protection
UV400 — blocks 100% of harmful rays.
Are tear off strips included
No. There is a high % of tear off strips that never get used in goggle pouches and helmet bags globally. We think this is wasteful as will end up in landfill one day. Tear off strips aren't great for the environment anyway, so let's not add to the problem. They can be purchased at check out from our accessories section.
Do your goggles take tear off-strips
Yes our goggles have the clips for our own tear off strips. Our ViewFinder© strips can be purchased in our store.
What scratch protection do your lenses have?
Our goggles have a premium coating for long-lasting clarity. This is a hard coating polymer film over the lens face. This is one of the many premium options included in our TerraChrome© range of lenses. If you do manage to scratch it we have you covered with our 'Lens Replacement Program.'
Do you have an anti-fog option
All our lenses have a premium anti-fog treatment that keeps vision clear. It works by repelling moisture particles from the lens inner face.
This is one of the many premium options included in our TerraChrome© range of lenses.
Comfort & Fit Of Your Goggles
What if they don’t work out or don’t fit right?
We have an easy return and exchange policy. 30-day zero risk — you can send them back if they aren’t the perfect fit or you change your mind.
Check T&Cs for details info.
Will these goggles fit my face or helmet?
Yes. Dust and Mirror goggles use a purpose designed universal frame size to work with all major full-face helmet brands. With an adjustable strap and adaptive foam, they seal comfortably across different face shapes.
Do Dust and Mirrors® suit over the glasses (OTG)
Over-the-glasses (OTG) fit can be tricky to recommend as it depends on the size and shape of your glasses, as well as how they sit on your face.
Many riders successfully use clip-in prescription lens inserts with TheStandard© for a comfortable and secure fit. Some also use contact lenses.
If you’re unsure whether your glasses will work, feel free to contact us and we’ll help you find the best solution.
What face foam do you use
We use a premium triple layer vented and wicking foam. The nose zone is also thermoformed releasing pressure on the nose increasing ease of breathing. Our foam is also has perforated zones improving ventilation and sweat absorption.
More questions, or ready to ride?
